X2Crm 2.9 Open Source Crm Released

We are happy to release Yii Powered, X2CRM 2.9 Today. Release notes below.

X2CRM 2.9 Changelog

3/21/2013

Revamped web API

now supports operations on any module type, including custom ones

Improved stability

More user control over the color scheme

All new default background images

Background fade button (lower right of screen)

Changed to Affero GPL v3 license

Updated CKEditor to version 4

Spellcheck now available in CKEditor

You can now pin activity feed items

Enhancements to Requirement Checker on installation

Numerous bug fixes

Introduction

Welcome to X2CRM v2.9! X2CRM is a next-generation, open source social sales application for small and medium sized businesses. X2CRM was designed to streamline contact and sales actions into one compact blog-style user interface. Add to this contact and colleague social feeds and sales representatives become smarter and more effective resulting in increased sales and higher customer satisfaction.

X2CRM is unique in the crowded Customer Relationship Management (CRM) field with its compact blog-style user interface. Interactive and collaborative tools which users are already familiar with from social networking sites such as

tagging, pictures, docs, web pages, group chat, discussions boards and rich mobile and tablet apps are combined within a compact and fast contact sales management application. Reps are able to make more sales contacts while leveraging the combined social intelligence of peers enabling them to add more value to their customer interactions resulting in higher close rates.

System Requirements

A web server that can execute PHP

A password-protected MySQL database server connection, and a database on which the user of the connection has full permissions rights (i.e. SELECT, DROP, CREATE and UPDATE)

PHP 5.3 or later

PHP must be run as the same system user that owns the directory where X2CRM will be installed

The server must have internet access for automatic updates

The server must be publicly accessible for web lead capture, service requests and email tracking to work

X2CRM comes with a requirements check script, "requirements.php", which you can upload by itself to your server. Simply visit the script in your browser to see if your server will run X2CRM.

Installation

Upload X2Engine to the web directory of your choice. Be sure to set your FTP client to use binary mode.

Create a new MySQL database for X2Engine to use

Browse to the x2engine folder and you will be redirected to the installer.

Fill out the form, click install, and that’s it!

You are now ready to use X2Engine. If you chose to install Dummy Data, you will have about 1100 contacts, 125 actions, and 30 accounts to play with.

Creating the Action Reminder Cronjob

As we don’t have access to your server, you’ll need to create a cronjob to make the server send out action reminders. You can either do this on your own server or use a free service on the internet to run it for you. All you need to do is have the cronjob access the url once a day to send out action reminders:

http://www.[yourserver].com/[path to x2engine]/actions/sendReminder

Languages

Most of the included language packs were produced by copy/paste from Google Translate and copy/paste. If you have any corrections, suggestions or custom language packs, please feel free to post them on www.x2community.com

We greatly appreciate your input for internationalization!

Tips and Tricks

X2CRM is designed to be intuitive, but we have included a few tips and tricks to get you started!

To change the background color, menu color, language or any other setting, click on Profile in the top right and select ‘Settings’.

The admin’s settings can be found from the admin page, as well as a variety of other tools to help you manage the application.

Contacts are ordered by most recently updated by default, but this can be changed by clicking on one of the other attributes to sort them differently.

It is not recommended to use the Import Data function on the admin tab UNLESS you are importing data that was exported from a prior version. The template is very finnicky and prone to bugs, so if you do it without using properly exported data, we take no responsibility for errors.

Known Issues

The .htaccess file may cause issues on some servers. If you get a 500 Internal Server Error when you try to load the installer, delete the .htaccess file (the application will still work without it.)

1 Like

Good work. Nice and friendly dashboard. Do you have enhanced functions for sales and service in the demo (saw only a marketing menu)?

Looks really interesting. Well done on building this with Yii.

Could you clarify the following :-

  • Your pricing tag says the full PHP source code is only available on the paid versions, not the Open Source. That’s a bit confusing to me. Can you explain.

  • The Affero GPL v3 license is only apparent after I download the source code, as I gathered from reading the README.md on github. Is the licence listed elswhere on the site.

To clarify, I’m not opposed to your licensing model in any way. I just want to clarify this for my own purposes.